Post Crime Support
This is a 24-hour crisis management product to assist the policy holder in the event of a home invasion or vehicle high jacking incident. The service includes the following:
- In the case of the policy holder’s cell phone being stolen from their home in a home invasion, we will provide the beneficiary with a cell phone loaded with pre-paid airtime to the value of R100, which will be delivered to the insured home address or an alternative address within a 30km radius of their permanent home address;
- In the case of the policy holder’s keys being stolen in a home invasion, we will send a locksmith to the beneficiary’s house to assist them with their locks, up to the value of R1 000 per annum;
- In the case of the policy holders’ home being invaded, we will place a security guard at their house for 24-hours after the event has taken place;
- In case of the beneficiary’s home being invaded, we will provide hotel accommodation to the value of R1 000 per annum;
- In the case of the policy holder’s cell phone being stolen during a vehicle high jacking incident, we will provide the beneficiary with a cell phone loaded with pre-paid airtime to the value of R100, which will be delivered to the scene of the incident, or an alternative address within a 30km radius of the location of the incident;
- In the case where the policy holder’s vehicle has been stolen during a high jacking, alternative transport will be provided in the form of a taxi service, or car rental service to the value of R1, 000 per incident;
- In the case of the policy holder’s credit card being stolen during a home invasion or
- vehicle hi jacking incident, we will provide the policy holder with a digital voucher via sms to the value of R500 to assist the policy holder in the interim.