Trauma & Assault Protection

Telephonic trauma counselling is provided in the event of the customer being effected by an event, condition or incident which could be but is not limited to domestic violence, school bullying, teen suicide, teen pregnancy, motor accident, hijacking, and burglary, the loss of a loved one, family chronic or life threatening medical condition or disability.

Telephonic debriefing and counselling are conducted by the qualified counsellor and should the counsellor determine a need for additional face-to-face counselling, the customer will be directed to an appropriate trauma counselling centre, nearest to the customer’s work or home address.